Privacy Policy

Effective Date: 20.02.2025

Welcome to PixelGenShop.com. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, use our services, or make a purchase.

By using PixelGenShop.com, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect only the information necessary to provide and improve our services. The data we collect includes:

A. Automatically Collected Information

When you visit our website, we may collect:

• Your IP address
• Browser type and version
• Pages visited and time spent on our website
• Device information (such as screen resolution and operating system)
• This data helps us improve website functionality and user experience.

B. Information You Provide Voluntarily

When you register, place an order, or contact us, we may collect:

• Name
• Email address
• Shipping and billing addresses
• Payment details (processed securely by third-party payment processors)
• Any other information you provide when reaching out to our support team
• We collect this information to process transactions, fulfill orders, and communicate with you regarding your purchases or inquiries.

2. How We Use Your Information

We use the collected data to:

• Process and fulfill orders
• Provide customer support
• Improve website performance and user experience
• Send important updates regarding your purchases or our services
• Prevent fraudulent activities and enhance security
• Comply with legal and regulatory obligations
• We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection and Security

We implement stringent security measures to protect your data, including:

• Encryption protocols to safeguard sensitive information during transmission
• Secure storage practices to prevent unauthorized access
• Access restrictions allowing only authorized personnel to handle personal data
• Despite our best efforts, no online platform is completely immune to security risks. If a data breach occurs, we will notify affected users as required by law.

4. Sharing of Information

We may share your information with third parties only in the following circumstances:

• Payment Processing: We work with trusted payment providers to process transactions securely.
• Shipping and Fulfillment: If you purchase physical products, we share necessary details with delivery services.
• Legal Compliance: If required by law, we may disclose information to regulatory authorities or law enforcement.
• All third-party service providers are contractually obligated to protect your personal data.

5. Your Rights and Choices

You have full control over your personal data. You may:

• Access Your Data – Request a copy of the information we hold about you.
• Update or Correct Your Information – Ensure your details are accurate.
• Request Data Deletion – You can request the removal of your personal data from our records.
• Opt-Out of Communications – Unsubscribe from marketing emails at any time.

To exercise your rights, contact us at hello@pixelgenshop.com.

6. Cookies and Tracking Technologies

We use cookies to enhance website functionality and improve your experience. Cookies help us:

• Keep you logged in
• Remember your preferences
• Analyze website traffic and usage patterns
• You can disable cookies in your browser settings; however, some features of our website may not function properly without them.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. If significant updates are made, we will notify users via email or a prominent notice on our website.

The most current version of this Privacy Policy will always be available at PixelGenShop.com.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

• Cloudmarket UAB
• 307051018
• Laisvės al. 110, LT-44253 Kaunas
• Email: hello@pixelgenshop.com